5bdtk Privacy Policy
How 5bdtk collects, uses, and safeguards your personal information when you use our platform.
Introduction
This Privacy Policy ("Policy") describes how 5bdtk ("5bdtk", "we", "us", "our") collects, uses, stores, and shares personal information about you when you visit https://5bdtk.org, create an account, make deposits or withdrawals, or otherwise interact with any service provided on the platform. This Policy applies to all users of the 5bdtk platform, including registered players, visitors browsing the site without an account, and any person who contacts 5bdtk support.
By using the 5bdtk platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree to this Policy, please discontinue your use of the platform immediately. This Policy should be read alongside our Terms and Conditions, which govern your use of the platform generally.
5bdtk does not sell, rent, or trade your personal data to third-party marketers. Your data is used exclusively to operate the platform, process your transactions, prevent fraud, comply with legal obligations, and improve the services we provide to you. You remain in control: you may request access to, correction of, or deletion of your data by contacting our support team at any time.
Types of Data We Collect
A summary of the six main categories of personal data 5bdtk may collect from or about you.
Information We Collect
5bdtk collects personal information through three main channels: information you provide directly to us when registering or using the platform; information generated automatically as a result of your use of the platform; and information received from third-party service providers we work with to deliver our services.
Information You Provide Directly
- Registration information: full name, date of birth, mobile number, email address, and the password you create for your account.
- KYC documents: copies of government-issued identity documents (such as a National ID Card, passport, or birth certificate) submitted for age and identity verification.
- Support communications: messages, emails, and live chat transcripts you send to the 5bdtk support team, including any attachments.
Automatically Collected Information
- Technical data: IP address, browser type and version, operating system, device type and model, screen resolution, and time zone setting.
- Usage data: pages and sections of the platform you visit, time spent on each page, clickstream data, search terms used within the platform, and game sessions initiated.
- Transaction data: deposit amounts, withdrawal amounts, payment method used, transaction timestamps, and transaction reference numbers.
Information from Third Parties
- Payment processors (bKash, Nagad, Rocket, Upay, and bank partners): transaction confirmation data and, where required for fraud prevention, supplementary identity verification data.
- Fraud prevention and KYC partners: results of identity and document verification checks conducted on 5bdtk's behalf to fulfil our age-verification and anti-money-laundering obligations.
How We Use Your Information
5bdtk uses the personal data it collects for the following specific purposes. We process your data only where we have a valid legal basis to do so, as set out in Clause 3 below.
- Account operation: to create and manage your 5bdtk account, verify your identity, process your deposits and withdrawals, and deliver the games and betting markets you request.
- Customer support: to respond to your queries, investigate complaints, and resolve disputes — including reviewing account activity logs and transaction history where relevant.
- Legal and regulatory compliance: to carry out age verification, KYC, anti-money-laundering (AML) and counter-terrorist-financing (CTF) checks as required by applicable law.
- Security and fraud prevention: to monitor for suspicious activity, detect and prevent fraud, unauthorised account access, bonus abuse, and other prohibited activities described in our Terms and Conditions.
- Responsible gaming: to monitor your account for indicators of problem gambling behaviour and to make responsible gaming tools available to you, including deposit limits and self-exclusion.
- Platform improvement: to analyse aggregated, anonymised usage data so that we can improve the platform's design, content, performance, and range of services. Individual-level data is not used for this purpose.
Legal Basis for Processing
5bdtk processes your personal data under one or more of the following legal bases, depending on the specific processing activity involved:
- Contract performance: processing necessary to fulfil the contract between you and 5bdtk — for example, processing your deposits and withdrawals, and providing access to games.
- Legal obligation: processing required to comply with applicable law, including age verification, KYC, AML, and CTF requirements.
- Legitimate interests: processing for fraud prevention, security monitoring, responsible gaming monitoring, and platform improvement, where these interests are not overridden by your privacy rights.
- Consent: where you have given explicit consent to a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time by contacting support.
Sharing Your Information
5bdtk does not sell your personal data. We share your information only in the limited circumstances described below, and only with parties who are contractually required to protect it to at least the same standard as 5bdtk.
- Payment processors: bKash, Nagad, Rocket, Upay, and our bank partners receive only the transaction data necessary to process your deposit or withdrawal. They do not receive your full profile or gaming history.
- KYC and fraud prevention providers: identity verification partners receive identity document images and the personal data required to run checks on our behalf. Their use of your data is strictly limited to this purpose.
- Law enforcement and regulatory authorities: where we are legally required to disclose your information in response to a valid court order, legal process, or regulatory request. We will notify you of any such disclosure where it is lawful for us to do so.
- IT and platform service providers: hosting providers, cloud storage, and technical service providers who support the operation of the 5bdtk platform. These providers act on our instructions and are not permitted to use your data for their own purposes.
5bdtk has never sold personal data to a data broker, advertiser, or marketing company, and has no intention of doing so. Any third party that receives data from 5bdtk does so under a strict data processing agreement and solely for the purpose for which the data was shared.
Cookies and Tracking Technologies
5bdtk uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help the platform remember your preferences, keep you logged in, and collect usage analytics. The following types of cookies are used:
- Essential cookies: required for the platform to function correctly. These include session management cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
- Analytics cookies: used to collect aggregated, anonymised information about how visitors use the platform — for example, which pages are visited most often, how long sessions last, and which features are used. This data is used solely to improve platform performance.
- Preference cookies: store your platform settings and preferences, such as your chosen language, so that they are remembered on your next visit without requiring you to reconfigure them each time.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the 5bdtk platform. Continued use of the platform after being presented with our cookie notice constitutes acceptance of our use of cookies as described in this Policy.
Data Retention
5bdtk retains your personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. In practice, this means that account records — including identity documents, transaction history, and gaming records — are retained for a minimum of five (5) years following account closure to meet standard anti-money-laundering record-keeping requirements.
Where data is retained solely to comply with a legal obligation and is no longer needed for any operational purpose, access to it is restricted to authorised compliance personnel only. When the applicable retention period expires, data is securely deleted or anonymised in accordance with 5bdtk's internal data lifecycle procedures.
Data Security
5bdtk takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, and destruction. While no system is completely immune to security risks, the following measures are in place:
- SSL/TLS encryption: all data transmitted between your browser or device and the 5bdtk platform is encrypted in transit using industry-standard SSL/TLS protocols, protecting it from interception.
- Encrypted data storage: sensitive personal data including identity documents and payment information is stored using encryption at rest. Passwords are stored as salted cryptographic hashes and are never stored in plaintext.
- Access controls: access to personal data within 5bdtk's systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data required to perform their specific job function, and all access events are logged.
- Incident response: 5bdtk maintains a documented data breach response procedure. In the event of a security incident that affects your personal data, we will notify you and the relevant authorities within the timeframes required by applicable law.
The security of your account also depends on you. You should use a strong, unique password for your 5bdtk account, never share your login credentials with anyone, and contact support immediately if you believe your account has been accessed without your authorisation. 5bdtk support will never ask for your password.
Your Privacy Rights
As a user of the 5bdtk platform you have the following rights in relation to your personal data. To exercise any of these rights, contact the 5bdtk support team with your request. We will respond within a reasonable timeframe and, in any case, within 30 days of receipt of your request.
- Right of access: you may request a copy of all personal data 5bdtk holds about you, together with information about how and why it is being processed.
- Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
- Right of erasure: in certain circumstances you may request that we delete personal data we hold about you — for example, where the data is no longer needed for the purpose for which it was collected and we have no legal obligation to retain it.
- Right to restrict processing: you may ask us to suspend our processing of your data in certain situations — for example, while a rectification request is being resolved.
- Right to data portability: you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
- Right to object: you may object to 5bdtk processing your data on the basis of legitimate interests. Where your objection is upheld, we will cease that specific processing activity unless we have compelling legitimate grounds that override your interests.
Please note that some rights are subject to exemptions and limitations. For example, we cannot delete account records we are legally required to retain for AML compliance. Where a request cannot be fulfilled in full, we will explain the reason and tell you what we can do instead.
Third-Party Links and Services
The 5bdtk platform may from time to time reference third-party payment providers (such as bKash, Nagad, and Rocket) whose own privacy practices govern the data you share with them when making transactions. 5bdtk is not responsible for the privacy practices of these external parties. We recommend that you review the privacy policy of any payment provider or third-party service before sharing your personal data with them.
Children's Privacy
The 5bdtk platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If you believe that a person under 21 has provided personal data to 5bdtk, please contact our support team immediately. Upon confirmation, we will promptly delete all personal data associated with the underage user and close the account in accordance with our Terms and Conditions.
Changes to This Privacy Policy
5bdtk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or improvements to our platform and services. When material changes are made, we will notify registered users via their registered mobile number or email address, or via a prominent notice on the platform, at least seven (7) days before the revised Policy takes effect.
The date at the top of this Policy indicates when it was last revised. Your continued use of the 5bdtk platform after the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this page periodically so that you remain informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 5bdtk handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 5 business days.
Email: [email protected]
Our support team is available 24/7. You can also visit our FAQ page for quick answers, or review our full Terms and Conditions.
Visit the FAQ Read Terms & Conditions